Return your item within 30 days of receipt (unless otherwise noted) in its original packaging and condition - just email your return request to firstname.lastname@example.org with your order number and the reason for your return and our Customer Relations Department will contact you within 1-2 business days about processing your return.
Refunds are issued in the original payment form and price, not including shipping and handling, re-stocking fees, gift-wrap and return shipping charges. Standard shipping charges will apply for all "free shipped" non-defective items. For specific charges, please go online to see our shipping rate schedule.
For some items, a modified shipping policy applies.
Note: We are currently offering free shipping for orders $200 and more, which is automatically applied at checkout. If for some reason you would like to return an item that had free shipping, the total refunded amount will equal the item price minus a 10% deduction for shipping return costs.
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